Privacy Policy

The core mission of Source Bangladesh is to deliver an immersive augmented reality experience that merges digital interactions with your physical environment. To sustain this shared ecosystem, Source Bangladesh requires access to specific user data. We treat your confidentiality as a top priority and process information only when permitted by a valid legal framework. This document serves to clarify our data practices whenever you engage with our mobile software, gaming products, online sites, retail offerings, or physical meetups (collectively, the ""Services"").

While we advocate for a comprehensive reading of this entire policy to fully grasp our security protocols, we have curated a simplified version for our minor users. Those younger individuals are encouraged to visit our ""Privacy Explorer"" section for a high-level summary of these terms.

In addition to this policy, your relationship with us is governed by the Terms of Service. We recommend reviewing them to understand the contractual obligations associated with using Source Bangladesh platforms.

1. Data Collection: Categories and Methodologies

While you utilize Source Bangladesh's services, we gather various types of personal information. This data is acquired through three primary channels: information you volunteer to us, data we track automatically during your usage, and details provided by external partners or other users.

1. Data You Submit Directly

Profile and Registration Details: When establishing an Source Bangladesh Account, we request credentials such as your chosen username, email address, password, and full name to verify your identity. If you participate in social elements—like message boards, competitive rankings, or direct messaging—your public profile data and username will be visible to the community.

Contact Synchronization: You may opt to upload your address book or input contact emails to find acquaintances within Source Bangladesh. We process this data via mobile SDKs to facilitate these connections. You represent that you have obtained the necessary authorization from your contacts to share their details with us in accordance with local regulations.

Support Interactions: If you reach out to our help desk, we archive your contact details (name/email), your account ID, and a history of your correspondence to resolve your inquiry effectively.

User Preferences: We record your specific choices regarding newsletters, alerts, and marketing topics you wish to receive.

2. Data Collected Through Automated Systems

Technical Identifiers: Upon accessing Source Bangladesh, we use cookies and tracking tools to log your IP address, hardware specifications (e.g., OS version), and unique device tokens (such as IDFA or AAID).

Usage Analytics: We monitor "Clickstream Data," which includes your interaction history with specific features, products viewed, and navigation patterns. Our digital communications may also use tracking pixels to confirm if emails were opened or links were engaged.

Geographic Insights: We may derive your general physical location (at a city or country level) based on your network's IP address.

3. Data from Social Platforms and Third Parties

Social Logins: If you link Source Bangladesh to a Facebook account or similar platform, we receive shared data including your profile image, Facebook ID, name, and your list of social connections.

Payment Records: While Source Bangladesh does not store sensitive financial data like credit card numbers, we do receive transaction summaries from third-party processors (e.g., Apple, Google, or Amazon). This includes purchase dates, items acquired, and pricing. Your full billing details are managed exclusively by these payment providers under their respective privacy terms.

2. How we use your information

The personal data we gather is utilized for several key objectives, categorized as follows:

1. Service Delivery and Functional Support

1.1 Operating, upholding, and enhancing our current platform features;

1.2 Fulfilling your specific requests for products and providing relevant documentation;

1.3 Managing customer support interactions and resolving your inquiries or feedback;

1.4 Administering rewards, incentives, and contest distributions;

1.5 Executing any specific task for which the data was originally provided.

2. Communication and Interaction

2.1 Enabling messaging and connectivity between different users of the service;

2.2 Distributing essential system notices, security warnings, and administrative alerts;

2.3 Keeping you informed about promotional activities, latest news, and special offers from Source Bangladesh or our partners that may align with your interests.

3. Optimization, Personalization, and Research

3.1 Researching and building innovative new features and services;

3.2 Evaluating user behavior and platform trends to better understand how our services are utilized;

3.3 Tailoring your experience by analyzing user profiles to present customized content, features, and relevant advertising;

3.4 Integrating our records with information from external sources to refine our service quality and understand your preferences.

Important Note on Sensitive Data:

Please be advised that Source Bangladesh does not intentionally solicit or seek to archive "sensitive personal information" (such as data regarding health, ethnic origin, religious beliefs, political affiliation, or sexual orientation). We strongly recommend that you exercise discretion and avoid disclosing such details about yourself or others while using our platform.

3. Who do we disclose your information to

To ensure high-quality service delivery and operational efficiency, Source Bangladesh may share your information with specific categories of recipients. This occurs under the following frameworks:

External Service Partners: We collaborate with specialized vendors to optimize our platform (such as cloud infrastructure providers for data redundancy, customer service management tools, and security protocols for fraud prevention). These entities are authorized to handle your information solely for the objectives outlined in this statement.

Corporate Affiliates: We operate through a network of international branches and associated companies that assist in the deployment and maintenance of Source Bangladesh services globally.

Mandatory Disclosures: In certain instances, we may be legally compelled to reveal specific data to comply with judicial proceedings, court orders, or other enforceable governmental requests.

4. Children

1. Age Requirements

You must be at least thirteen (13) years old to be eligible to utilize our Services and engage with our apps.

2. Minors' Data Handling

We maintain a strict policy against the willful or intentional collection of personal information from any user known to be under the age of 13.

3. Unauthorized Use and Data Acquisition

Despite our efforts to prevent it, should our Services be accessed and employed by an individual below the minimum eligible age in contravention of this policy, we may inadvertently acquire personal data associated with that unauthorized use.

4. Reporting Suspected Information

If you have reason to suspect that we may have received any data from or concerning a child under thirteen (13) years of age (or under sixteen (16) years of age in certain European Union countries or districts), we urge you to notify us immediately via our designated contact channels.

5. Data Preservation Protocols

1. Standard Retention Maximum

Our standard operating procedure dictates that collected data will be maintained for a maximum duration of 180 days.

2. Handling of Processed Data

We reserve the right to anonymize and consolidate the retained information during this period. This resulting de-identified, aggregated data is not bound by the standard retention limit and may be preserved beyond the 180 days to meet vital business requirements or analytical needs.

3. Effect of Application Removal

Please note that the removal of our application from your device does not initiate the automatic erasure of data already in our possession. This existing data will continue to be governed by the established data retention and expiry schedule, irrespective of the uninstall action.

6. Data Security and Integrity

Safeguards and Storage

To prevent illicit access, modification, or data loss, we implement a variety of technical and administrative barriers suited to the sensitivity of the information. Your personal data is housed in restricted facilities and digital environments that are strictly off-limits to the general public.

Acknowledgment of Limitations

Please recognize that absolute security is unattainable in the digital realm. We cannot guarantee that data transmission over the Internet or via electronic mail will be completely error-free or invulnerable to breaches.

User Responsibility and Risk

Exercise discretion when sharing details with us, particularly when sending unencrypted messages to our Customer Support team. Your continued engagement with our services signifies your acceptance of these inherent risks and your understanding that you transmit information at your own peril.

7. Your Privacy Controls & Regional Rights

1. Rights for All Users We apply a high standard of privacy protection globally. Regardless of your region, you have the authority to:

Review: Request access to the personal information we hold.

Update: Request correction of any errors in your data.

Erase: Request the deletion of your account and data, barring any mandatory legal retention requirements.

2. Information for Brazil (LGPD) For users residing in Brazil, we comply strictly with the Lei Geral de Proteção de Dados (LGPD).

Grounds for Processing We collect your data only when necessary, based on:

Contract Performance: To enable the Service functionality you requested.

Legitimate Interest: To maintain system security and prevent fraud.

Consent: To provide personalized features or advertising (only with your permission).

Your Rights (LGPD Art. 18) As a Brazilian resident, you may request:

Confirmation that we are processing your data.

Full access to your stored data.

Correction of data that is incomplete, inaccurate, or out of date.

Anonymization, blocking, or deletion of data that is excessive or non-compliant.

Portability of your data to another service provider.

Information regarding public and private entities with whom we have shared your data.

8. Getting in Touch

If you require further information regarding this policy, please contact us via the following methods:

Email: bgprt04@gmail.com